IV:XX - 2004-10-27 08:57:54
What a Dick...FIRST!
Andy - 2004-10-27 09:12:09
I hate Best Buy with a passion. Best Buy is the suckiest sucking suck store that ever sucked a sucker. They suck. I hate them.

Best Buys sucks.
luxlust - 2004-10-27 09:21:14
Walmart is the suckiest! Nobody beats walmarts record for unsatisfied customers, nobody!
Amber - 2004-10-27 09:22:02
WELL, I think Andy said it all.
Andy - 2004-10-27 09:36:38
Ah, but luxlust, People go into walmart and they know it sucks.You know it, I know it, and the people who work thier know it.

BestBuys is still in denial and they actually think they are a decent store. But we all know they suck. See? That makes Best Buy suck more. It's true. They really do suck. suck. suck. suck.

P.s. Besdt buys suck. Can we talk about Kerry now?
betchy - 2004-10-27 09:47:42
apparently best buy dont even hold a copy of elton johns "goodbye yellow brick road" album which i find unfortunate. but then, being english, i have never set foot in a branch of best buy in my life, so it doesnt really affect me. do you have HMV in america? they are the best for DVD's, CD's and vids. yesiree.
Warcrygirl - 2004-10-27 09:53:11
< a href=>Gallagher for President!
warcrygirl - 2004-10-27 09:54:16
Dammit, UB, turn your html feature on!
Hank - 2004-10-27 10:19:56
In certain instances, Best Buy does suck. In other ones, it doesn't. If they wanted to be a stickler for the rules, they didn't have to exchange the fullscreen version for the widescreen version. The two different versions are "technically" considered two different products. Having being informed of this once before (politely, it was in a passing conversation with an employee), I just wanted to share my 2 cents.
asking2much - 2004-10-27 11:03:11
Best Buy is the SUCK. Not to mention that they send all of their employees to a seminar called "How to be a know-it-all prick in 3 easy steps" ugh.
Andy - 2004-10-27 11:06:56
This has prompted me to write a rant in my diary ever so lovingly called "best buy sucks.
Jakeline - 2004-10-27 11:17:56
Who's HMV? Does that have something to do with Virgin Megastores (only CD/DVD store that I know of in the US that originated from the UK)... So, I guess that would be a no, we don't have HMV, at least not in Los Angeles.
dimestore lipstick - 2004-10-27 12:00:03
My local BB is next door to its main competition (CC), and in walking distance of about 3 other competitors. It seems to keep then on their toes. In fact, my only complaint is that you can't browse through titles without getting interrupted 2 or 3 times by employees checking to see if you need their help. I swear, it is like a little time-warp back to the olden days.
erica - 2004-10-27 13:03:44
The last time I went to Best Buy, I was encountered by a man shouting "Save your money! Go somewhere else!" I guess that says it all.
Andy - 2004-10-27 13:14:06
Erica, was that in Central MA? Because I have done that. (yes, my wife is embarrassed to shop with me)
twobaddogs - 2004-10-27 13:26:55
I have been to BOTH a Best Buy and an HMV, and I can say with passion and accuracy that they both SUCK, but probably not as much as WalMart. (I don't buy Andy's argument about self awareness of sucking making it better. WalMart smells like pee.) HMV is all about the CDs and DVDs, they are not a full-service retail rapage place like Best Buy, which carries a wide range of over-priced and non-functioning products. HMV makes me sweat because there are always several thousand people in there. It's claustro-tastic.
katie - 2004-10-27 13:49:52
Though walmart does tend to suck, after this weekend's ordeal at Best Buy, I'd say it wins the overall Suckiest Ever title. They managed to take 4 hours to install a cd player into my friend's car after giving a 1 hour time estimate because the guy installing things took a break to install his own system, and spent 30 minutes trying to tell me my credit card was stolen before telling me that whoops, that was not the problem, they have just never accepted cards from my bank. I have spent probably 300$ there in the past year with that very card, but christ on a stick, I am NEVER going back in there now. Stupid Best Buy.
pillowbqqk - 2004-10-27 14:05:31
>>If they wanted to be a stickler for the rules, they didn't have to exchange the fullscreen version for the widescreen version<< Oh really? If that ever happened to me, I would just return the incorrect DVD, walk out their door and purchase that DVD elsewhere, never to return to that store again. I no longer rent stuff from Blockbuster because of their poor customer service. I joined Netflix and have never looked back, it's the most wonderful service.
Susan - 2004-10-27 14:33:49
You're not alone UB. I pre-ordered my copy of Dawn of the Dead from Best Buy's website on Oct. 16th because of the promise of the "bonus disc". They shipped my copy on Oct. 22nd. I got it on Monday (the 25th). Alas, like you UB, NO bonus discs (I had ordered one for a friend for a gift as well). I contacted "Customer We Don't Give Shit", formerly known as Customer Care and was informed that "Sorry, we only had a limited amount of bonus discs and we depleted our supply". I checked THAT NIGHT and it was still being advertised as available on their website for pre-order. I emailed them calling them liars and so forth, not that it'll do any good at all.
Dawn (webmiztris) - 2004-10-27 14:35:03
That movie better rock your socks off to make it worth the hell you had to endure!
fran - 2004-10-27 14:43:10
...You mean to tell me that Nana Mouskouri has a new CD out???!!!??
Cruel-Irony - 2004-10-27 17:25:02
You are Best Buys' bitch, Uncle Bob. Sad but true.
erika - 2004-10-27 18:12:10
that Best Buy sure sucks donkey balls, man. Dick probably sucks donkey dick too.
HRT - 2004-10-27 18:24:21
The thing about Best Buy that sucks is also one of its "selling" points. Because their staff is salary they have no incentive to "force" you into a purchase or "make" you buy the extended warrenty crap. HOWEVER in my experience that also means that they have no incentive to know JACK SHIT about the SHIT they JACKING sell. Therefore, I have run into some of the dumbest mofo's on the planet wearing the majestic blue and gold polo shirts.

Moral of the story, you get to choose, you wanna get fucked moron style or pushy salesman style.
Overpriced, have to wait three goddamn weeks for delievery Internet-style.
stella - 2004-10-27 19:25:23
Virgin Megastore is the place for all your entertainment needs. That place is my holy grail. LOVE IT!
A Pretty Calm Guy - 2004-10-27 21:35:55
Don't you guys have Frye Electronics in your respective areas? For customer-non-service-and-screw-you-too, nobody beats Frye. One night they had me standing in the middle of the store SCREAMING "Can anybody here find me a supervisor or manager?" while customers gawked and I held off a platoon of rent-a-cops by telling them that if they interfered with me, we were all going to be on the evening news 'cause someone was going to eat their own gun. That's how crazy they make you.
Heather - 2004-10-27 22:46:19
hi there. okay i work for best buy and although i cannot vouch for all the stores my store has won many cooporate "banners" (gold silver or bronze) we greet people because it is one aspect of keeping theft from happening. another thing is we are "know it alls" because we try to give the customer everything they are going to need to get the fullest enjoyment out of a product. we go though regular training on products and learn how to operate the product and its attachments. anyway just thought i would try to stick up for my employer.
tracy - 2004-10-27 23:30:06
shit dude, that blows.
Your other old roomate from the 80's, before you smoked pot - 2004-10-27 23:56:14
Dire Straits is reuniting? Cool.
fredickles - 2004-10-28 00:17:45
Heather, you love your job just a little too much. Over here we have JBHifi and it is all kindsa bee's joints.
Rick James - 2004-10-28 15:11:46
Having worked at the Best Buy World Headquarters for many years, I'd say, they do in fact SUCK ASS. Big fat ass, not just your normal ass. Heather, they give you those cute little banners in your store to make you think your special and a bunch of hard workers (thus making you work harder). I've had the pleasure of traveling to many, many BB's and everyone of them have the same cute banners. It's a ploy, I know, trust me. I hate that place, just thinking about them makes me vomit a little bit in my mouth. Not that I'm bitter, I actually had a great time meeting famous people, getting free cd's and playing games at the headquarters. But they will always suck and rip you off. I actually got ripped off by them. When I was working there.
erica - 2004-10-28 17:39:32
Heather-I think the objective isn't just to give customers all they want, but to push sales that are unnecessary. My friend had a simple problem with her computer, and the pimple-faced know-it-all that was supposed to help her just tried to push 60 bucks worth of spyware removers on her...that would be non-refundable. Turns out what she needed was free.
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